![]() ![]() Refer to Dell Monitor Quality and Pixel Policy for more details. ![]() The exact number of pixels allowed varies depending on the monitor. A few permanently bright or dark pixels are considered normal by industry standards.Pixel that is permanently off is a natural defect that can occur in LCD technology.Relocate the monitor and test it in another room.Check for environmental factors (like fans or other sources of interference).Adjust the Phase and Pixel Clock controls via On-Screen Display Menu (OSD).Perform Auto Adjust via On-Screen Display Menu (OSD).Test monitor with known good system if available.Make sure that the correct input source is selected via the Input Source Select button.Check for bent or broken pins in the video cable connector.Perform monitor self-test feature check.Increase the brightness and contrast of the monitor through On-Screen Display Menu (OSD).Test with known good cable and known good system if possible.Make sure that the power button is depressed fully.Verify that the power outlet is functioning properly using any other electrical equipment.Make sure that the power cable connecting the monitor is properly connected and secure.Press Button 3 to exit the Built-In Self Test diagnostics.The test is complete when the white screen appears.Repeat step 5 and step 6 to inspect the display in green, blue, black, white and text screens.Inspect the display for any abnormalities.Press Button 3 on the front panel again.Carefully inspect the screen for abnormalities.Press and hold Button 3 for 5 seconds.The monitor will now enter self-test mode. Unplug the video cable(s) from the back of the computer or the monitor. ![]() Make sure that the screen is clean (no dust particles on the surface of the screen).When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade etc., it is always a good practise to isolate the monitor by running the Built-In Diagnostics. Your Dell S2419HGF monitor has a built-in diagnostic tool that helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer. To learn more about connecting your monitor to the PC, refer to the Dell knowledge-base article How do I connect a monitor to a PC?. Connect the USB upstream cable to the monitor and PC (if applicable).Connect the HDMI or DisplayPort cable to the corresponding video or display port on the back of your PC and the monitor.Turn off your PC and disconnect the power cable.To connect your Dell S2419HGF monitor to your PC: You may need to adjust your chair height or the height of the monitor to achieve this. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes), with the top edge of the screen at eye level when you’re sitting comfortably. Where you put your monitor is almost as important as what model you buy. To learn how to setup any other stand with a monitor, refer to the respective stand setup guide for setup instructions. To learn more about attaching the standard monitor stand, refer to the Setting Up the Monitor section in the User's Guide of your Dell S2419HGF monitor. The standard monitor stand is detached when the monitor is shipped from the factory. Ensuring that your Dell monitor is setup properly - assembling the monitor stand and setting up the monitor ergonomically, connecting the cables and organizing them, will only help make the viewing experience the best it possibly can be. ![]()
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